Last Updated: February 2026
Starling Medical is a medical device supplier. We are committed to protecting your privacy and safeguarding any personal or health-related information you provide to us.
By accessing or using this website, you agree to this Privacy Policy.
We may collect personal information that you voluntarily provide, including:
Full name
Business name (if applicable)
Billing and shipping address
Email address
Phone number
Payment information
Insurance information (if applicable)
Prescription documentation (if required for device purchase)
If you submit prescriptions, physician documentation, insurance information, or other health-related information, this may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
We only collect health information necessary to:
Verify prescriptions
Process device orders
Submit insurance claims
Comply with regulatory requirements
When you visit StarlingMedical.com, we may automatically collect:
IP address
Browser type
Device type
Pages viewed
Date and time of visit
Referring website
This information helps us improve our website functionality and performance.
We may use your information to:
Process and fulfill orders
Verify medical eligibility or prescriptions
Submit insurance claims
Provide customer support
Communicate order updates
Improve website performance
Comply with applicable laws and regulations
We do not sell your personal or medical information.
If Starling Medical collects or maintains Protected Health Information (PHI), we comply with applicable federal and state healthcare privacy laws, including HIPAA.
Your PHI may be used or disclosed for:
Treatment
Payment
Healthcare operations
Insurance verification
Legal compliance
If required, we maintain Business Associate Agreements (BAAs) with third-party vendors who handle PHI on our behalf.
We may share information with:
Physicians or healthcare providers (as authorized)
Insurance companies or billing partners
Shipping carriers (for order delivery)
Payment processors
IT and hosting providers
Government agencies when required by law
All third-party partners are required to safeguard your information.
We may use cookies and analytics tools (such as Google Analytics) to:
Improve website functionality
Monitor traffic and usage
Enhance user experience
You can control cookie preferences through your browser settings.
All payment transactions are processed through secure, PCI-compliant third-party payment processors. We do not store full credit card numbers on our servers.
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
Secure hosting
Encryption where appropriate
Restricted access to sensitive data
However, no system can guarantee absolute security.
Depending on your state of residence (including California), you may have rights to:
Access your personal information
Request corrections
Request deletion (subject to regulatory retention requirements)
Opt out of certain data uses
To exercise these rights, contact us at the information below.
We retain personal and medical information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Maintain required healthcare records
Resolve disputes
Our website and services are not directed toward children under 13 without parental or guardian involvement.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
If you have questions regarding this Privacy Policy, please contact:
Starling Medical
info@starlingmedical.com